We are Kennedy-Little Associates
Winner of The Midlands Enterprise Awards 2020 – Named Best Learning & Development Consultancy – East Midlands
Kennedy-Little are your support services for a customer focused result.
Supporting business excellence through the growth and development of leaders and managers.
All the people involved in your business have the potential to increase your business growth and success. We work with you to design the best solutions for your organisation, which will drive excellence. We bring completely independent, insightful, innovative, and interactive solutions and improvement services to you.
This maybe though our:
- Business Reviews
- Leadership & Management programmes
- Action Learning Sets
Our extensive experience means our learning programmes are designed and delivered specifically to meet your needs, whether these are face to face or online. We recommend that all learning programmes are followed up with one to one coaching in order to ensure learning is meeting the needs of the learners, becomes embedded behaviours and skills and results in improved ways of working. Our interactive approach frequently highlights other challenges taking place within the organisation and provides insightful feedback to help senior leaders to understand more clearly about the organisations strengths as well as identifying opportunities for improvement.
As the winner of The Midlands Enterprise Awards 2020 – Named Best Learning & Development Consultancy – East Midlands. we will work with you to develop your strategy for finding the right learning solutions for your organisation. Developing solutions in a supportive way to then agree actions to help you move forward and become, in the eyes of your staff and customers, EXTRAordinary, thus helping your business to be the best it can be.
Who is behind the business?
Kennedy – Little have been supporting organisations for over 25 years across both the public and private sector, to drive a customer focused culture through excellent leadership. Anne has worked within many different sectors and as a result knows how important excellent leadership and good customer service is for organisations. She is passionate about helping others get this right and ensure leaders and their staff deliver the service customers expect. As a Level 7 qualified coach and MBA, she has worked with organisations to improve how they manage and lead their staff, to ensure a customer centric culture with the right processes for excellence. This means she is able to use here coaching and training skills along with her business knowledge to develop and facilitate an organisations strategic thinking around leadership & customer service. She ensures leaders have customers at the heart of everything they do and has helped many organisations achieve recognition through Quality Standards such as Customer Service Excellence and Investors in People.